Refund policy
# Return & Refund Policy
At Saanskari, we want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.
## Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be:
* In the same condition that you received it
* Unused and unworn
* With tags and original packaging
* Accompanied by proof of purchase or receipt
If your return is accepted, we will send you instructions on how and where to send your package. Items sent back without requesting a return first will not be accepted.
---
## Damages and Issues
Please inspect your order upon arrival and contact us immediately if:
* The item is defective
* The item is damaged
* You received the wrong item
We may request photos or videos for verification before approving a replacement or refund.
---
## Non-Returnable Items
The following items cannot be returned:
* Perishable goods
* Custom or personalized products
* Beauty/personal care products
* Digital products
* Gift cards
* Final sale items
---
## Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
---
## Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note:
* Shipping charges are non-refundable
* Customers may be responsible for return shipping costs
Your bank or payment provider may take additional time to process the refund.
---
## Late or Missing Refunds
If you haven’t received your refund yet:
1. Recheck your bank account
2. Contact your credit card provider
3. Contact your bank
---
## Order Cancellations
Orders can be canceled within 12 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.
---
## Contact Information
For return or refund questi
ons, contact us through our official store support channels.
Store Name: Saanskari