Lifetime buy back policy

Lifetime Buy Back Policy

We value our customers and offer a lifetime buy back policy on selected jewellery products purchased from our store.

Eligibility

The product must be purchased directly from our store and supported with a valid order invoice or proof of purchase.

Condition of Product

The jewellery item should be returned in acceptable condition. Products with excessive damage, missing parts, or major alterations may not qualify for buy back.

Buy Back Value

The final buy back value will be determined based on the product condition, market value, and applicable deductions at the time of evaluation.

Non-Eligible Products

Customized products, special clearance items, and complimentary gifts may not be eligible under the buy back policy.

Verification Process

All products submitted for buy back are subject to quality inspection and verification before approval.

Payment Process

Approved buy back amounts may be provided as store credit, exchange value, or refund based on company policy.

Right to Refuse

We reserve the right to refuse any buy back request that does not meet our policy requirements.

Contact Us

For assistance regarding the buy back process, please contact our customer support team.