Lifetime warranty policy

Lifetime Warranty Policy

We are committed to providing high-quality jewellery crafted with care and attention to detail. Our lifetime warranty covers manufacturing defects under normal usage conditions.

What Is Covered?

The warranty covers manufacturing defects such as broken clasps, loose settings, or workmanship-related issues.

What Is Not Covered?

The warranty does not cover normal wear and tear, scratches, accidental damage, improper handling, exposure to chemicals, water damage, or unauthorized repairs.

Warranty Claim Process

To request a warranty service, please contact our support team with your order details and clear photos of the product issue.

Inspection & Approval

All warranty claims are subject to inspection and approval by our quality team.

Repair or Replacement

Approved products may be repaired or replaced based on product availability and the nature of the issue.

Shipping Responsibility

Customers may be responsible for shipping charges related to warranty claims unless otherwise specified.

Policy Updates

We reserve the right to modify or update this warranty policy at any time without prior notice.

Contact Us

For warranty-related support, please contact our customer service team.